Frequently Asked Questions
Everything you need to know about shopping with Blue.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are free for domestic customers via our online portal.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At Blue, we prioritize ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status through your account dashboard.